Terms and Conditions
All Terms and Conditions (T&Cs), Policies, and disclaimers on A Bros Projects’ website (“we”, “us” and “our”), apply to the order,
sale, and delivery of goods and services. By using this website, you are bound by and agree to these T&Cs, which we may change without notice from time to time. If you do not agree to any of the T&Cs you should not continue to use the Website.
These Terms and Conditions are important and should be carefully noted as they contain provisions which, within the limits of the
Consumer Protection Act, may limit A Bros Projects’ risk or liability, create risk or liability for you as a consumer. Should you not understand any of the contents of these T&Cs, you are advised to contact A Bros Projects by email at customercare@abros.co.za
to assist with further explanation of the T&Cs before accepting them.
PURCHASES AND STOCK AVAILABILITY
You will be required to provide certain information, in order to purchase Products that are displayed on our website, which may
include personal information. Please refer to our Privacy Policy on our website to view how we process and use your personal information. Use of our website confirms your understanding and acceptance of these Terms and Conditions, and you will be bound by these T&C’s during all transactions relating to the purchase of Products from our website.
Prices displayed on our website are subject to change without notice. Prices will include tax, where this is required by specific
country legislation.
Orders placed may be declined or canceled in the event of products being out of stock, damaged products, incorrect product
information, incorrectly displayed prices, and due to payment for products not being received or payments not being authorized by
A Bros Projects. In this circumstance, if an order has been canceled where a credit card has been the method of payment the amount will be refunded back to the credit card.
We will notify you as soon as we can if any Items Ordered are not available (this may take a few days, depending on the delivery
and payment method).
Once you have selected your payment method, you will be directed to a link to a secure site for payment of the applicable purchase
price for the Goods.
We reserve the right at any time to modify or discontinue the sale of any goods and services (or any part or content thereof)
without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of any goods or services.
We reserve the right but are not obligated, to limit the sales of our goods and services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any goods and
services that we offer.
PAYMENT OPTIONS
Payment for Online orders is always subject to A Bros Projects’ agreements with its bankers and the outsourced financial
transactions service provider.
You may pay for your online orders and delivery costs using a secure credit card on the A Bros Projects online shop. This service is managed by PayFast, a market-leading payment solutions provider to South African businesses and organizations. A Bros Projects subscribes to high security and encryption standards allowing all Customers to shop with peace of mind. We have
taken all reasonable security measures to ensure that payment and card details, as well as related confidential information, cannot
be accessed by anyone who is not authorised to do so. Payment for Goods made also be done by electronic funds transfer (EFT).
When placing your order, and proving the required personal details, including your payment card details you warrant that you are
authorized to make payment with the payment card and that there are enough funds available to pay for your order.
If we have not received your payment within seventy-two (72) hours, your Order will not be accepted and will be automatically
cancelled. We regret that we do not accept cheques.
Once your payment has been received you will be issued with acknowledgment of payment and the delivery process will then
commence.
DELIVERY AND COLLECTION
Due to the nature of the Product, delivery options may differ per division and product, and not all delivery options are available for all items Ordered. Delivery fees for orders over R750.00 (Seven-Hundred and Fifty Rand) are free within the Republic of South Africa.
Delivery fees for all other orders within the Republic of South Africa will be charged at R135.00 (One-Hundred and Thirty-Five Rand)
for orders below 15kg (Fifteen kilograms) and R195.00 (One-Hundred and Ninety-Five Rand) for orders less than 26kg (Twenty-Six
kilograms) and more than 15kg (Fifteen kilograms) and R8.00 (Eight Rand) for every kilogram over 26kg (Twenty-Six kilograms). All delivery fees mentioned herein are exclusive of Value Added Tax (VAT). Delivery will only be made to a physical address, no postal address deliveries will be accepted nor permitted. Delivery to farms, plots, townships, villages and smallholdings will also not be accepted or possible. The method of delivery will be via economy courier services with A Bros Projects appointed courier service provider. The delivery fee will be displayed during the ordering checkout process, but before checkout has been finalized.
Upon delivery of your Order, a courier waybill will be issued for signature, reflecting the number of items that are being delivered.
You will also receive an electronic tax invoice after making payment. It will be sent to the email address supplied by you during
registration of your online account and will reflect the Items that are being delivered, delivery fees, Value-Added Tax and the
amount paid.
You should always check that the items being delivered are correct and are free from any defects. Should the packaging be
damaged, and you accept the Order without fully inspecting the Items you should add a note on the courier waybill stipulating that
the packaging was damaged, or Items were not inspected. Where there is an issue with the Items detected after acceptance of the
order, you should notify A Bros Projects via email on returns@abros.co.za without delay in order for us to be aware of any issues
with the Items, and in order for arrangements to be made for the items to be exchanged and/or refunded.
Although reasonable care shall be taken, A Bros Projects cannot accept responsibility for incorrect delivery details that have been
provided to us, or if an unauthorized person at your chosen delivery address accepts delivery of your Order, as we do not verify the
identity of the person at the delivery address who signs the delivery note.
For purposes of this clause “we, us, our” shall include any agent or independent contractors who may be responsible for delivery on
behalf of us which shall also include the South African Postal Office or any courier service.
RETURNS
Should your Order be faulty or damaged, you may return for a refund, credit, or exchange. All exchange and/or refunds are subject to our Exchange and Refund Policy. CANCELLATIONS AND REFUNDS
You may cancel your Order prior to A Bros Projects sending you the Order shipping notification. Orders may be canceled by emailing our team at cancellations@abros.co.za.
Where purchases were made using a gift voucher, refunds will be processed by using a further gift voucher to the value of the approved refund. Gift vouchers may not be exchanged for cash.
All cancellations and refunds are subject to our Exchange and Refund Policy.
WARRANTY
The Products supplied by A Bros Projects shall be suitable only for the purpose designed and intended and you shall ensure the
Products are handled, stored, installed, used, worn, or otherwise dealt with in a normal and reasonable manner, and where
applicable, in a manner consistent with the instructions given when the Products were purchased.
A Bros Projects shall not be liable for any action or claims for injury or damages of whatever nature arising from or in connection
with use of the Products in breach of these T&Cs.